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List of countries by mobile banking usage

This is a list of countries by mobile banking usage as measured by the percentage of the population. Mobile banking is generally defined as a service provided a financial institution that allows its customers to conduct financial transactions remotely using a mobile device. The following table contains data sourced from both World Bank and Bain & Company.

List of countries by mobile banking usage [ edit ]

Source: World Bank (2014)[1][2][3] Source: Bain & Company (2012)[4]
In the table below, usage is defined as the percentage of percentage of financial account holders who made a transaction using a mobile phone in the previous twelve months. Data is sourced from the World Bank's Global Financial Inclusion database. In the table below, usage is defined as the percentage of people who had non-SMS mobile banking transactions in the previous three months. Data is sourced from Bain and Research Now, along with GMI NPS surveys in 2012.
Rank Country/Territory Usage in 2014
1   Botswana 44.5%
2   Kenya 39.7%
3   Uganda 38.5%
4   Tanzania 37.7%
5   Ivory Coast 36.7%
6   Zimbabwe 35.6%
7   South Korea 35.5%
8   United States 34.3%
9   Sweden 34.1%
10   Australia 33.8%
Rank Country/Territory Usage in 2012
1   South Korea 47%
2   China 42%
3   Hong Kong 41%
4   Singapore 38%
5   India 37%
6   Spain 34%
7   United States 32%
8   Mexico 30%
9   Australia 27%
10   France 26%
11   United Kingdom 26%
12   Thailand 24%
13   Canada 22%
14   Germany 14%



See also [ edit ]

References [ edit ]

  1. ^ Myers, Joe (November 6, 2015). "Where is mobile banking most popular?". World Economic Forum. Retrieved February 3, 2019.
  2. ^ "Global Financial Inclusion DataBank". World Bank. 2014. Retrieved February 3, 2019.
  3. ^ Sawe, Benjamin Elisha (August 1, 2017). "Countries Where Mobile Banking Is Most Popular". World Atlas. Retrieved February 3, 2019.
  4. ^ "Customer Loyalty in Retail Banking Global Edition 2012"(PDF). Bain & Company. 2012. Retrieved February 3, 2019.
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